Last Updated: June 2026
ATS Adnan Transport Solution, its subsidiaries, affiliates, associated companies, and jointly controlled entities (collectively "ATS," "we," "our," or "us") appreciate your need for protection of your personal data and are committed to protecting and respecting the privacy of all persons contacting, visiting, or otherwise submitting information to ATS. This Privacy Policy describes how ATS collects, uses, processes, and discloses your Personal Data through the use of our website, services, and related products (collectively, "Services"). This policy applies to passengers, clients, vendors, suppliers, partners, contractors, and service providers.
By using the Services or registering or entering the website, you acknowledge that you are aware of this policy, including the processing (including collecting, using, disclosing, retaining, or disposing) of your information. The information ATS holds about you may be held and processed on computer and/or paper files. If you provide ATS with any information regarding another person, it is your responsibility to make them aware of this policy. If you have any questions or comments regarding privacy issues, please contact ATS by email at info@atstransport.pk.
ATS collects both "Personal Information" and "Anonymous Information" about you. "Personal Information" is information that can be used to identify you, such as your full name, email address, phone number, payment method, mailing address, IP address, as well as information that is linked to such information. "Anonymous Information" is information that we cannot use to identify you and is not linked to information that can be used to do so.
While accessing certain portions of the Services, we passively collect certain information from your devices, such as your IP address, browser information, and operating system. We also use third-party service providers to obtain detailed analytics.
We collect information that you provide to us during your use of the Services. Some examples include:
Geolocation data: We may collect location data for the purpose of providing and tracking transportation services.
Transaction data: We collect information created during your interactions with our services, including the date and time of booking, pickup and drop-off locations, route information, and amount charged.
If you are using our website, we automatically collect information from you, including your browser type, operating system, Internet Protocol (IP) address, and domain name. We may use cookies and similar technologies to gather details regarding your use of the Services. We may also use third-party services to track and analyze trends and patterns in relation to consumer behavior.
Our website uses cookies and related technologies for site functionality, analytics, and advertising. For more information about how we use cookies and your choices regarding cookies, please refer to our Cookies Notice.
Providing Services and Features — Your personal data will be used to provide, personalize, maintain, and improve our products and services. This includes using your personal data to:
Safety and Security — We use your data to ensure the safety and security of our services and all users.
Customer Support — We use personal data to resolve customer support issues and respond to questions and feedback.
Research and Development — We may use the personal data we collect for testing, research, analysis, and product development.
Legal Purposes — We may use your personal data to comply with court orders or other legal requirements, enforce our Terms of Service or other agreements, or protect our rights or property.
Marketing and Promotions — We may use your personal data to inform you about our services, promotions, and events. You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in our emails.
ATS has implemented administrative, physical, and electronic measures designed to protect your information from unauthorized access, modification, and unavailability. ATS will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Data.
Although guaranteed security does not exist either on or off the Internet, we make commercially reasonable efforts to ensure the collection and security of such information are consistent with this Policy and all applicable laws and regulations.
We will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
We will not rent, sell, or share your personal information with third parties except as specifically approved by you at the time of disclosure or under the circumstances described in this policy.
Service Providers: We share Personal Information with vendors, payment providers, software providers, consultants, and other third parties who perform services on behalf of ATS.
Compliance with Laws: We may disclose information if required to do so by law or if we believe that disclosure is reasonable to comply with the law, requests from law enforcement, or any legal process.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your Personal Information may be among the assets transferred.
Subject to applicable law, you may have some or all of the following rights in respect of your Personal Information:
To exercise these rights, please contact ATS at info@atstransport.pk.
Our website may contain links to third-party websites. These links are provided as a courtesy and are not administered by ATS. Such links are accessed at your own risk, and ATS makes no representations or warranties about the content of such websites. We strongly recommend that you read the privacy policies of any third-party websites before you provide any personal data to them.
Our Services are not directed to children under the age of 18. ATS does not knowingly collect personally identifiable information from children under the age of 18. If ATS learns that a child under 18 years of age has provided personally identifiable information, it will use reasonable efforts to remove such information from its files.
ATS may change this Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. The date of the most recent revisions will appear on this page.
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to:
ATS Adnan Transport Solution
Ground Floor Linear Commercial Bahria Phase 8 Rawalpindi, Pakistan
Phone: 0332 5774581 | 0317 7810000
Email: info@adnantransport.com